Our commitment to quality extends to every aspect of your experience
Swift, tracked delivery to your door
We aim to process and dispatch all orders within 1 business day. Once dispatched, you can expect delivery within 2-4 working days.
You will receive a tracking number via email once your order has been dispatched, allowing you to monitor your delivery every step of the way.
Your satisfaction is our priority
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
If your product arrives damaged or faulty, we will arrange for free returns or replacements at no cost to you.
If you find any missing or broken parts, we will send out replacements free of charge.
To initiate a return, please contact us at contact@obarogroup.com with your order number and reason for return. We'll provide you with return instructions and a return shipping label if applicable.
Once we receive your return, we'll inspect the items and process your refund. Refunds will be issued to your original payment method.
Damaged, faulty, or incorrect items — We cover all return shipping costs
Change of mind or unwanted items — Return shipping costs are the responsibility of the customer
If you have any questions about our delivery or return policy, please don't hesitate to contact us.
contact@obarogroup.com
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